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Our Policy for Stain removal is as follows:
Normal spotting and stain removal is included in our cleaning price and our steam cleaning process.
If at the completion of cleaning there are stains that have not been removed in the cleaning process that require extra treatments such as "Heat transfer methods" or "Spot dyeing", these procedures will be discussed with you and a quote given for the removal of these more difficult stains.
We will also discuss with you whether the stain will respond to extra treatment and the likelihood of the stain being able to be removed, partially removed or lightened or if the stain is deemed permanent.
Stains that require "heat transfer methods" can take up to 30 minutes per stain. Please note that some stains that are deemed permanent will not remove with any treatments. We do not guarantee removal of permanent stains.
Often extra treatments as mentioned above are not required as 85% of spots and stains are removed in the initial cleaning process.
Stains that have been removed with Steam Cleaning
Dog Poo |
Dog poo on carpet |
Cleaning agent applied |
Steam and suction used to extract |
Dog poo gone |
Red Wine |
Red wine stain 1 day old |
Stain remover applied to red wine stain |
Red wine stain removed with steam cleaning |
Red wine stain removed |
Red Ink |
Red ink stain 3 days old |
Red ink stain faded after 1 attempt at steam cleaning. |
Red ink stain faded further after 2 attempt at steam cleaning. |
Red ink stain removed |
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Heat Transfer Stain Removal Methods
Candle Wax |
Candle wax on carpet for 1 month |
Heat transfer method applied to candle wax. |
Candle wax removed after heat transfer. |
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Red Wine |
Red wine stain 1 month old |
Adding heat treatment chemicals to red wine stain |
Applying heat to transfer Red wine stain. |
Red wine stain is transferring from carpet to absorption cloth. |
Red wine stain nearly removed after 3 heat transfer procedures. |
Red wine stain removed with heat transfer method. |
Red Cordial |
Red Cordial stain |
Heat transfer method applied to red cordial. |
Red cordial removed after heat transfer method. |
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